Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Why do I have to force close firefox?

  • 5 відповідей
  • 6 мають цю проблему
  • 14 переглядів
  • Остання відповідь від cor-el

more options

I can close a "firefox window" but I can rarely completely close firefox the proper way. Whenever I try to close firefox it won't close. I have to force close it.

I can close a "firefox window" but I can rarely completely close firefox the proper way. Whenever I try to close firefox it won't close. I have to force close it.

Усі відповіді (5)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

I do that every few days and the problem persists.

more options

Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

You can also check for problems caused by extensions and plugin (safe mode doesn't disable plugins).

more options

I am on mac so it might work differently.

more options

So, using "Firefox > Quit" doesn't close Firefox?

Does this still happens if you disable all plugins and extensions as a test?