Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

I have used Firefox on my desktop for years. why will you not let me have it on my 'phone?

  • 5 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 4 gösterim
  • Son yanıtı yazan: Paul

more options

I keep trying.. You keep saying you will email me to prove who I am BUT IF You send emails, they never arrive.

I keep trying.. You keep saying you will email me to prove who I am BUT IF You send emails, they never arrive.

Tüm Yanıtlar (5)

more options

Hi IainRae

Just to clarify, are you struggling to install Firefox for Android on your device, or are you having problems setting up a Firefox Account?

more options

Frnakly I've got so confused over the past few weeks I have no idea.BUT what I do know is that I have used Firefox quite OK for some years on my desktop but cannot get it to work on the 'phone .

It pretends it wants to know me and says it will send me some sort of key or something if I give it my email address.

I give it the email address and then nothing comes back

Iain

more options

Frankly I've got so confused over the past few weeks I have no idea.BUT what I do know is that I have used Firefox quite OK for some years on my desktop but cannot get it to work on the 'phone .

It pretends it wants to know me and says it will send me some sort of key or something if I give it my email address.

I give it the email address and then nothing comes back

Iain

more options

I have already replied to this email twice

more options

Hi

The email will be sent to the email address we have on record for your account. Do you still have access to that account?