Firefox Community Forum

Windows crashed my computer. now that it has been corrected i need to restore my old FireFox page and bookmarks. How can I do this? i prefer to speak with a rep. Ive tried following on the web but have no success.

My browser has become unreliable and flaky. Bookmarks are changed each time I open it. New bookmarks are added and duplicate bookmarks appear. I also have two Firefox icons on my taskbar. What's going on here? Can you help? Thanks, Tom C

Since the 132.02 certain eBay items will not display its shipping info. Only on Firefox. Its not addon because I disabled all and I have the same addons installed on edge and all good there, I can see the shipping info on edge. And its only about 50% of the items which is weird. I have done the basic troubleshooting and I have to think it was this update. If you see the images attached Shipping values should be displayed. Some have a $ value some say +shipping, those are not displaying the value. Please help me figure this out as I use Firefox ALL day but if this continues I HAVE to switch. Ebay is my main source of income now.

When Firefox loads a web site such as TicTok.com, the site instantly plays the very first video that loads. Now this sure sounds like there would be a very simple solution for this problem and the solution should be built right into Firefox's settings... right? Let's see here...

Settings\Privacy & Security\Permissions\Autoplay {pop-up window} Default for all sites: [Allow Audio and Video]

                                   Block Audio
                                   Block Audio and Video

Website Listbox: Status: about:welcome^privateBrowsingId=1 [Allow Audio and Video] about:welcome [Allow Audio and Video]

   *the two dropdownboxes in this list have the same options as the 'all sites' dropdownbox.

So with these settings I certainly can block every website from autoplaying any audio or I can block every website from autoplaying any audio AND video. However these settings do not provide a "Block Video" only option. Why would anyone want that? Well because of the way sites like TicTok actually behave when Block Audio and Video is set. When Block Audio and Video is set, the user will have to press play on the video AND then press unmute. The user should be able to prevent the video playback when the website loads, and when the user presses play the audio should just start working without need for pressing unmute. This however, is only annoyance issue.

There is a real functionality issue as well. When looking at the Website Listbox, this component is essentially useless. The developers didn't even need to include the two "about:welcome" entries. They won't ever do anything unless Mozilla decides to add Audio/video to their welcome page (probably not happening). So the user can safely delete those two entries, but here is where it gets interesting. Once deleted, the user can not put them back. In fact, the user cannot enter ANYTHING into this listbox (why?). The only thing we can do is Remove All Websites.

What does this mean for the user? It means that I am relegated to either simply dealing with obnoxious websites and their autoplayed videos. Or I can set it so every website is blocked from autoplaying Audio and Video, but if I do that then I will have to unmute videos before clicking play. The presence of the Website Listbox sure does suggest that the user should be able to add websites, thereby creating a customized list of sites which should or shouldn't have autoplay permissions. To be quite honest, this part of Firefox seems incomplete and I hope it will see some attention soon.

This morning when I turned on the computer igHome, which is our startup page is not loading properly. I have restated the computer several time, logged out and logged back in to igHome. I have reset the number of colums, etc.

Nothing seems to work. Any suggestions?

Anne and Bill

So for example i watch video on youtube (doesn't matter, it happens on every site), and i want to skip 5 seconds, i press the arrow key and the video rewinds, BUT the sound is glitching a little bit, until these 5 seconds are rewinded, and its very annoying. Same sound glitch happens on BSOD, audio is just repeat last millisecond of itself. so how do i fix it? i dont have thins thing at other browsers, and also this glitch doesn't appear in every session, sometimes everything is ok, but not always

What is this window called? When this window started popping up a couple of months ago, I noticed a couple of odd things happening on a website I go to. It would not let me pay them. It would look like it was going to then a white screen would pop up ans say" if you see this window then you ...........". I then have to pay on the phone or chrome. I have whitelisted the site but still does it.

인터넷 웹 사이트를 보다 보면 어느 순간부터 동영상이 재생되지 않음. 주로 mp4 인것 같고, youtube 는 여전히 재생 가능함. 화면이 초록색, 혹은 검은색 등으로 반응을 하지 않고, 재생되지 않음.

개인적인 경험으로 유추해 보길 탭을 많이 열면 그런것 같음. 탭을 많이 열면 50~100 혹은 그이상도 열긴 하는데 한번 영상 재생이 안되기 시작하면 껐다 켜기전까진 계속 재생이 안됨.

혹시 설정에서 뭔가 수정해 볼 수 있는 방법이 있을지?

(* 하드웨어 가속 은 꺼봤는데 소용없음)

Trying to figure out why I can no longer save bookmark/favorite. Star icon is blue or turns blue when I click on it and then it does not save page? Windows 11 Firefox default browser.

Firefox requesting a "passkey" to sign into AOL. AOL says it's not them. it doesn't say what kind of passkey, how toset it up, where to get it, Nothing! Any ideas? I can get in on my tablet and phone, just not in Firefox.This request for a passkey just began a month or so ago, with no explanation.

I keep experiencing this problem with different websites: Safari works, Firefox doesn't.

Sample: I turned out the enhanced tracking protection, Privacy is set to Standard for

https://search.ccb.state.or.us/search/default.aspx

I entered valid license numbers (230880, 239798). Firefox displays NOTHING, no error message. Safari displays the relevant info.

Why is this and what should I do if I want to continue using Firefox? Thanks.

Hello there! I'm a relatively new Firefox user that started using it around a month ago. The main reason is that it's currently the only browser that has smooth video streaming across other browsers I tried when I also do more demanding things on a secondary screen. However, since I started using it, I am facing a weird issue, where I am being randomly disconnected from chat on twitch.tv channels. It mostly happens on chats that are offline - but are still actively used by others - and sometimes, but rather rarely, happens on chats that are online but are slower - the error also seem to be different on those. It always looks like this: I connect to chat, use it just fine, then suddenly I get the message on the bottom saying "Connecting to chat". It usually takes a second, maybe two tops to reconnect. I have checked the page using Inspect function, and noticed an error that appears when those reconnections occur: "The connection to wss://irc-ws.chat.twitch.tv/ was interrupted while the page was loading". But the page is loaded already. I didn't refresh it or anything like that. So what gives? I have tested other browsers - Edge, Chrome, Opera - however it seems that the problem is Firefox-centric. The same chat on the aforementioned apps do not have the same problem while Firefox is happily reconnecting me here and there. I have tried clearing cache and cookies, I also tested in private mode without extensions, and in Troubleshooting mode, but to no avail. I also did a full Refresh of the browser, but the error returned after a day. I am attaching some screenshots that I did during the investigation for documentation. I was in contact with my ISP and Twitch Support, but on both ends was told that no problems were found. And so I am coming to the direct Firefox support. Any advice would be appreciated!