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Adding Sync to my new computer will not allow me to Sync with my account on my other computer.

  • 2 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Insconsult

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The window to add info to Sync with my existing computer has 2 buttons -Add a new account- and - I have an account - . The Create New button will respond but since I already have an account that does not help. The "I have an account" button will not respond at all. Touch screen finger or stylus , and highlighting the button & using the "Enter" key all have absolutely no effect. I deleted Firefox & reinstalled it but still exactly the same. My OS is Windows 8.1. Any ideas on how I can get past that d....d screen?

The window to add info to Sync with my existing computer has 2 buttons -Add a new account- and - I have an account - . The Create New button will respond but since I already have an account that does not help. The "I have an account" button will not respond at all. Touch screen finger or stylus , and highlighting the button & using the "Enter" key all have absolutely no effect. I deleted Firefox & reinstalled it but still exactly the same. My OS is Windows 8.1. Any ideas on how I can get past that d....d screen?

วิธีแก้ปัญหาที่เลือก

Turn off touch mode if you have metro turned on. Try to right click the link and open it in a new tab. Or you can manage the account in Firefox > Options > Sync Unfortunately Metro will not be continued, however it should would normally out of touch mode.

Does anything appear in the Error Console? when you click on the link?

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การตอบกลับทั้งหมด (2)

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วิธีแก้ปัญหาที่เลือก

Turn off touch mode if you have metro turned on. Try to right click the link and open it in a new tab. Or you can manage the account in Firefox > Options > Sync Unfortunately Metro will not be continued, however it should would normally out of touch mode.

Does anything appear in the Error Console? when you click on the link?

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As this was a new download/install of Firefox I had obtained a new download & reinstalled it. Without success. So I reset Firefox and that cured the problem. I had not done a reset before as this was a brand new installation, however, the reset worked. Thanks for helping.