Firefox will not sync ... only want to Sync Bookmarks
Setup #1.. simple, two laptops... Sync of Bookmarks works fine
Setup #2.. another network, Sync of Bookmarks does nothing Changed password on both machines.. no sync Created new unique firefox account, both machines show in devices, No Sync Small bookmarks on both machines, so limit problems. Followed procedures to erase "your system is controlled by enterprise..." No Sync Need some ideas.
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Frank Smith said
Setup #1.. simple, two laptops... Sync of Bookmarks works fine Setup #2.. another network, Sync of Bookmarks does nothing Changed password on both machines.. no sync Created new unique firefox account, both machines show in devices, No Sync Small bookmarks on both machines, so no limit problems. Followed procedures to erase "your system is controlled by enterprise..." No Sync Need some ideas.
You can open about:sync-log via the location bar to see if there is a recent log available. You can upload a recent log if the log is too big to put in a reply.
Reply will only let me post a image I have the .txt sync-log file, can u give me an email address or something. (could not figure out pastbin)
1571151334050 Sync.LogManager DEBUG Flushing file log 1571151334081 Sync.LogManager DEBUG Log cleanup threshold time: 1570287334081 1571151334086 Sync.LogManager DEBUG Done deleting files. 1571151451348 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1571151451349 Sync.Service DEBUG User-Agent: Firefox/69.0.3 (Windows NT 10.0; Win64; x64) FxSync/1.71.0.20191009172106.desktop 1571151451349 Sync.Service INFO Starting sync at 2019-10-15 09:57:31 in browser session lpbI0RnbDjjT 1571151451349 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1571151451353 Sync.Status INFO Resetting Status. 1571151451353 Sync.Status DEBUG Status.service: error.sync.failed_partial => success.status_ok 1571151451656 Sync.Resource DEBUG GET success 200 https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/info/collections 1571151451657 Sync.Service DEBUG Fetching server configuration: https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/info/configuration 1571151451752 Sync.Resource DEBUG GET success 200 https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/info/configuration 1571151451752 Sync.Service DEBUG Fetching global metadata record 1571151451753 Sync.Service DEBUG Clearing cached meta record. metaModified is undefined, setting to 1571151335.15 1571151451819 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync. 1571151451819 Sync.Service DEBUG User-Agent: Firefox/69.0.3 (Windows NT 10.0; Win64; x64) FxSync/1.71.0.20191009172106.desktop 1571151451819 Sync.Service INFO Starting sync at 2019-10-15 09:57:31 in browser session lpbI0RnbDjjT 1571151451819 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync".(resource://services-sync/util.js:69:5) JS Stack trace: [email protected]:69:5 [email protected]:155:11 [email protected]:169:15 [email protected]:1339:6 sync/<@service.js:1282:18 [email protected]:140:27 [email protected]:1283:7 1571151451820 Sync.Service INFO Cannot start sync: already syncing? 1571151451847 Sync.Resource DEBUG GET success 200 https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/storage/meta/global 1571151451847 Sync.Service DEBUG Weave Version: 1.71.0 Local Storage: 5 Remote Storage: 5 1571151451847 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1571151451847 Sync.Service INFO Testing info/collections: {"meta":1571151335.15,"crypto":1571151325.46,"clients":1571151326.18} 1571151451848 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1571151325.46 1571151451848 Sync.Synchronizer DEBUG Refreshing client list. 1571151451849 Sync.Engine.Clients INFO 0 outgoing items pre-reconciliation 1571151451849 Sync.Engine.Clients DEBUG Resetting clients last sync time 1571151451946 Sync.Collection DEBUG GET success 200 https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/storage/clients?full=1&limit=1000 1571151451949 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 1 reconciled. 1571151451952 Services.Common.RESTRequest TRACE local time, offset: 1571151451952, 828 1571151451953 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices 1571151451953 Services.Common.RESTRequest TRACE HTTP Header authorization: ***** (suppressed) 1571151451953 Services.Common.RESTRequest TRACE HTTP Header content-type: text/plain 1571151451953 Services.Common.RESTRequest TRACE HTTP Header accept-language: en-US, en 1571151452271 Services.Common.RESTRequest TRACE onStartRequest: GET https://api.accounts.firefox.com/v1/account/devices 1571151452274 Services.Common.RESTRequest TRACE Channel for GET https://api.accounts.firefox.com/v1/account/devices returned status code 0 1571151452274 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices 200 1571151452275 Hawk DEBUG (Response) /account/devices: code: 200 - Status text: OK 1571151452275 Services.Common.RESTResponse TRACE Processing response headers. 1571151452275 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: 725 1571151452276 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1571151452278 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1571151452290 Sync.Synchronizer INFO Updating enabled engines: 1 clients. 1571151452292 Sync.Synchronizer INFO Syncing all enabled engines. 1571151452293 Sync.Engine.Bookmarks DEBUG Checking if server sync ID 7Ce-nDETPNOH matches existing 1571151452294 Sync.Engine.Bookmarks DEBUG First sync, uploading all items 1571151452343 Sync.Engine.Bookmarks INFO 1994 outgoing items pre-reconciliation 1571151452343 Sync.Engine.Bookmarks DEBUG Bookmarks backup starting 1571151452705 Sync.Engine.Bookmarks DEBUG Bookmarks backup done 1571151452705 Sync.Engine.Bookmarks DEBUG Livemarks backup starting 1571151452706 Sync.Engine.Bookmarks DEBUG Livemarks backup done 1571151452707 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1571151453948 Sync.Engine.Bookmarks INFO Posting 100 records of 75936 bytes with batch=true 1571151453950 Sync.Collection DEBUG POST Length: 75936 1571151454250 Sync.Collection DEBUG POST success 202 https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/storage/bookmarks?batch=true 1571151454561 Sync.Engine.Bookmarks INFO Posting 100 records of 51422 bytes with batch=MTU3MTE1MTQ1NTM4NA== 1571151454563 Sync.Collection DEBUG POST Length: 51422 1571151454771 Sync.Collection DEBUG POST success 202 https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/storage/bookmarks?batch=MTU3MTE1MTQ1NTM4NA%3D%3D 1571151455035 Sync.Engine.Bookmarks INFO Posting 100 records of 51181 bytes with batch=MTU3MTE1MTQ1NTM4NA== 1571151455036 Sync.Collection DEBUG POST Length: 51181 1571151455244 Sync.Collection DEBUG POST success 202 https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/storage/bookmarks?batch=MTU3MTE1MTQ1NTM4NA%3D%3D 1571151455525 Sync.Engine.Bookmarks INFO Posting 100 records of 51187 bytes with batch=MTU3MTE1MTQ1NTM4NA== 1571151455526 Sync.Collection DEBUG POST Length: 51187 1571151455735 Sync.Collection DEBUG POST success 202 https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/storage/bookmarks?batch=MTU3MTE1MTQ1NTM4NA%3D%3D 1571151456016 Sync.Engine.Bookmarks INFO Posting 100 records of 50109 bytes with batch=MTU3MTE1MTQ1NTM4NA== 1571151456016 Sync.Collection DEBUG POST Length: 50109 1571151456217 Sync.Collection DEBUG POST success 202 https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/storage/bookmarks?batch=MTU3MTE1MTQ1NTM4NA%3D%3D 1571151456512 Sync.Engine.Bookmarks INFO Posting 100 records of 51605 bytes with batch=MTU3MTE1MTQ1NTM4NA== 1571151456513 Sync.Collection DEBUG POST Length: 51605 1571151456784 Sync.Collection DEBUG POST success 202 https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/storage/bookmarks?batch=MTU3MTE1MTQ1NTM4NA%3D%3D 1571151457121 Sync.Engine.Bookmarks INFO Posting 100 records of 49841 bytes with batch=MTU3MTE1MTQ1NTM4NA== 1571151457122 Sync.Collection DEBUG POST Length: 49841 1571151457322 Sync.Collection DEBUG POST success 202 https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/storage/bookmarks?batch=MTU3MTE1MTQ1NTM4NA%3D%3D 1571151457610 Sync.Engine.Bookmarks INFO Posting 100 records of 49700 bytes with batch=MTU3MTE1MTQ1NTM4NA== 1571151457612 Sync.Collection DEBUG POST Length: 49700 1571151457809 Sync.Collection DEBUG POST success 202 https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/storage/bookmarks?batch=MTU3MTE1MTQ1NTM4NA%3D%3D 1571151458087 Sync.Engine.Bookmarks INFO Posting 100 records of 51481 bytes with batch=MTU3MTE1MTQ1NTM4NA== 1571151458088 Sync.Collection DEBUG POST Length: 51481 1571151458286 Sync.Collection DEBUG POST success 202 https://sync-771-us-west-2.sync.services.mozilla.com/1.5/129095204/storage/bookmarks?batch=MTU3MTE1MTQ1NTM4NA%3D%3D 1571151458493 Sync.Engine.Bookmarks WARN Error creating record: TypeError: http:/// is not a valid URL.(resource://gre/modules/Bookmarks.jsm:2963:20) JS Stack trace: rowsToItemsArray/<@Bookmarks.jsm:2963:20 [email protected]:2945:15 [email protected]:2391:9 1571151458519 Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":1994,"updated":0} 1571151458520 Sync.Status DEBUG Status for engine bookmarks: error.engine.reason.unknown_fail 1571151458520 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial 1571151458520 Sync.ErrorHandler DEBUG bookmarks failed: TypeError: http:/// is not a valid URL.(resource://gre/modules/Bookmarks.jsm:2963:20) JS Stack trace: rowsToItemsArray/<@Bookmarks.jsm:2963:20 [email protected]:2945:15 [email protected]:2391:9 1571151458521 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1571151458521 Sync.Doctor INFO Skipping validation: no engines qualify 1571151458522 Sync.Synchronizer INFO Sync completed at 2019-10-15 09:57:38 after 7.17 secs. 1571151458522 Sync.Declined DEBUG Handling remote declined: ["history","passwords","addons","tabs","prefs"] 1571151458522 Sync.Declined DEBUG Handling local declined: ["history","passwords","addons","tabs","prefs"] 1571151458522 Sync.Declined DEBUG Declined changed? false 1571151458522 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1571151458523 Sync.ErrorHandler ERROR Some engines did not sync correctly. 1571151458523 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule)