Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm using Firefox 3.6.13. It seems to be blocking opening pdfs, e.g. on my brokerage web site. What to do?

  • 2 பதிலளிப்புகள்
  • 8 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by the-edmeister

Marjorie_Franklin
Marjorie_Franklin
more options

When I try to open a statement on my brokerage account in pdf, a blank page comes up. This has happened before with other pdfs. These are legitimate web sites.

When I try to open a statement on my brokerage account in pdf, a blank page comes up. This has happened before with other pdfs. These are legitimate web sites.

All Replies (2)

dreamdump
dreamdump
more options

I have a similar problem with newspaper puzzle print/download page coming up blank. This started about 5 days ago. I have cleared cache and cookies, updated to Firefox version 3.6.13, updated Flash. I should note everything works fine with IE but have similar problems with Safari and Google Chrome & SeaMonkey.

the-edmeister
the-edmeister
  • Moderator
more options

http://support.mozilla.com/en-US/kb/Managing+file+types
Is PDF set for the correct Action?