I still cannot synch on firefox 29 Beta (not 19 as I stated earlier, sorry)
I have just downloaded the Mozilla Firefox 29 Beta Browser onto both my Desktop and Laptop Computers. I opened an account on my Laptop and answered the Verification Email that was sent to me but I still have no synch, when I tap the synch icon on my Desktop I just get a blank white screen. Maybe I am missing something, maybe you would be able to help. Thank you. George Watson at 14.30 hrs on Friday the 25 th of April, 2014. My Browser is as previously stated the Mozilla Firefox 29 Beta and I have Windows 7 on both the Desktop and Laptop and if their is any thing else you would like to know please ask.
All Replies (3)
See if this support article helps you.
https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync
I am reasonably computer literate and I have checked the article but I am still not getting any joy with synching. George Watson at 13.43 hrs GMT on Saturday the 26th of April, 2014.
Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem