Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my firefox keeps crashing for no apparrent reason

  • 2 பதிலளிப்புகள்
  • 9 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by bladekeeper

my firefox keeps crashing for no apparent reason the crash report says: EMPTY: no crashing thread identified; corrupt dump the crash report itself http://crash-stats.mozilla.com/report/index/bp-715dc850-c4c1-42ee-acd9-d8ba12120903

my firefox keeps crashing for no apparent reason the crash report says: EMPTY: no crashing thread identified; corrupt dump the crash report itself http://crash-stats.mozilla.com/report/index/bp-715dc850-c4c1-42ee-acd9-d8ba12120903

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Could you try disabling Firefox's hardware graphics acceleration? Due to some recent driver updates, many users are experiencing strange performance and stability issues linked to this feature.

You usually need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

orange Firefox button or classic Tools menu > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

If you restart Firefox, is the issue resolved or at least improved?

Read this answer in context 👍 2

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Could you try disabling Firefox's hardware graphics acceleration? Due to some recent driver updates, many users are experiencing strange performance and stability issues linked to this feature.

You usually need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

orange Firefox button or classic Tools menu > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

If you restart Firefox, is the issue resolved or at least improved?

this seems to solve the problem. but why does the hardware accelaration crash firefox?