Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After updating Ff and uninstalling old version, I no longer have bookmarks, passwords, etc. - I tried changing profiles, windows restore with no luck.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by FredMcD

abcdejames
abcdejames
more options

After updating Firefox to the latest version (74.0), I realized I had 2 separate versions of Ff installed. I uninstalled the older one and then realized I no longer have any of the bookmarks or passwords that I have accumulated over the last 10+ years.

After updating Firefox to the latest version (74.0), I realized I had 2 separate versions of Ff installed. I uninstalled the older one and then realized I no longer have any of the bookmarks or passwords that I have accumulated over the last 10+ years.

All Replies (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.