Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My bookmarks have been deleted from both my devices after getting sync account and syncing

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by congaman59

congaman59
congaman59
more options

I set up a new sync account and ran sync on both my devices ( my laptop and android phone) now all my bookmarks are gone! The folders are there but the bookmarks are gone!

I set up a new sync account and ran sync on both my devices ( my laptop and android phone) now all my bookmarks are gone! The folders are there but the bookmarks are gone!

congaman59 மூலமாக திருத்தப்பட்டது

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

If you use Sync to sync the bookmarks then best is to disconnect Sync while performing maintenance/repair efforts to files in the Firefox profile folder.

You can try to restore the bookmarks from a recent compressed .jsonlz4 backup in the bookmarkbackups folder. The name of a JSON bookmarks backup file includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.
congaman59
congaman59 கேள்வியின் உரிமையாளர்
more options

Now that they are restored if I sync again will the same thing happen?