Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do i retrieve folders, e-mails & contacts from ThunderBird server?? my lap top has been reformatted and they are gone

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by Zenos

GMJ1
GMJ1
more options

C: drive was reformatted. Reloaded Thunderbird and all the folders with emails and contacts did not return. They should have been saved on the server. how do I retrieve them ?? My Outlook account is ok accessed through Mozilla, as is my Yahoo account. thanks

C: drive was reformatted. Reloaded Thunderbird and all the folders with emails and contacts did not return. They should have been saved on the server. how do I retrieve them ?? My Outlook account is ok accessed through Mozilla, as is my Yahoo account. thanks

All Replies (1)

Zenos
Zenos
more options

Thunderbird doesn't have a server. Email providers have servers, but they only store your messages if you set them to do so. If the account used a POP connection, then in all likelihood your messages were stored only on your computer and are effectively destroyed now.

Reformatting a hard disk is a serious operation and should not be undertaken until you are positive and confident that you have the necessary backup to restore data you want to keep. In this case you do seem to have made an unwarranted assumption that someone else was looking after your data for you.