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Firefox keeps crashing when I am in my e-mail (yahoo mail). It isn't crashing in anything else. This is a recent problem. Any ideas why this in happening?

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  • Last reply by cor-el

Mycomputerproblems
Mycomputerproblems
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Using yahoo mail. Crashes when I am in it, either reading or sending mail. Recent problem, but I don't see any recent software updates, so not sure why it is happening. Also, it says I have the most recent version of Mozilla.

Using yahoo mail. Crashes when I am in it, either reading or sending mail. Recent problem, but I don't see any recent software updates, so not sure why it is happening. Also, it says I have the most recent version of Mozilla.

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cor-el
cor-el
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See: