Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot access "Mind your kindle" on amazon, works fine on Safari on firefox displays just loading also can't make online purchases have to use Safari .

  • 10 majibu
  • 2 wana tatizo hili
  • 2 views
  • Last reply by kobe

more options
Microsoft XP Pro amazon link https://www.amazon.com/gp/digital/fiona/manage?ie=UTF8&ref_=kinw_myk_surl_2&signInRedirect=1&#All

All Replies (10)

more options

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • Open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Modified by Wesley Branton

more options

Firefox 23 is still a beta version.
Beta versions of Firefox have more bugs than an officially released version.

Try downgrading to Firefox 22.0.

more options

Maybe you need to clear cache and cookies.

And if that doesnt help, create a screenshot and post it here.

more options

Several solutions suggested tried them all and then tried to upload an image and it wouldn't do that just sat saying uploading image... and then suddenly the image was there when I posted it strange...Now trying to add the Safari image.

Modified by bbnz

more options

Does resetting firefox help?

more options

I am guessing that Safe Mode did not solve your problem.


Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back!

more options

No! also all the solutions so far didn't solve the problem. Malware already installed just reiterate I can do all transactions and access the Mind Your Kindle with Safari all other browsers appear to be no go it would seem to be some script is not being actioned.

Modified by bbnz

more options
  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise!, to continue to the about:config page.
  3. Filter in the big search box security.mixed_content.block_active_content.
  4. The result should show, double click that.
  5. It should now say false beside it.
  6. Try loading "mind your kindle again".
more options

Hi Waka_Flocka_Flame,

Was already set on false I tried on true as well still didn't work.

Cheers

more options