I keep getting redirected to a strange website. adblock, anti viral software dont stop this. how do I stop it??
the site that keeps popping up is : http://nym1.ib.adnxs.com/pop?enc=rmLxm8LK8z-uYvGbwsrzPwAAAAAAAPA_rmLxm8LK8z-uYvGbwsrzP75ooKQ8U1BjCqFqmg-KQANRvuBQAAAAAPRnDQAdAgAAHQIAAAIAAADN3TwAlEECAAAAAABVU0QAVVNEAOcD5wMHBAAATFoAAgQCAQUAAIQAYijAlAAAAAA.&cnd=%21QyS5cwjYqjQQzbvzARgAIJSDCTADOIeICEAESJ0EUPTPNVgAYPIEaABwCnhmgAEKiAFmkAEBmAEBoAEKqAEAsAEAuQHqPRi4wsrzP8EB6j0YuMLK8z_JAYIxHldnQOg_2QEAAAAAAADwP-ABAA..&udj=uf%28%27a%27%2C+35370%2C+1356906065%29%3Buf%28%27r%27%2C+3988941%2C+1356906065%29%3Bppv%2822827%2C+%277156311327816837310%27%2C+1356906065%2C+1356949265%2C+857432%2C+147860%2C+0%2C+4%2C+10368000%29%3B&ccd=%21pwUsNAjYqjQQzbvzARiUgwkgBA..&vpid=45&referrer=http%3A%2F%2Fnym1.ib.adnxs.com%2Fpop%3Fenc%3DVFc-y_Mg8j9UVz7L8yDyPwAAAAAAAPA_VFc-y_Mg8j9UVz7L8yDyP3wwYhac9kwMCqFqmg-KQANQvuBQAAAAAPRnDQAdAgAAHQIAAAIAAAD6yUMAlEECAAAAAABVU0QAVVNEAOcD5wMHBAAAQj8AAgQCAQUAAIQANiLDAwAAAAA.%26cnd%3D%2521MCRecwjD2zEQ-pOPAhgAIJSDCTADOIeICEAESJ0EUPTPNVgAYPIEaABwCHiYAoABCIgBmAKQAQGYAQGgAQqoAQCwAQC5AWEyLvHzIPI_wQFhMi7x8yDyP8kBfShPnp7r6D_ZAQAAAAAAAPA_4AEA%26udj%3Duf%2528%2527a%2527%252C%2B45349%252C%2B1356906064%2529%253Buf%2528%2527r%2527%252C%2B4442618%252C%2B1356906064%2529%253Bppv%252829846%252C%2B%2527886354376936009852%2527%252C%2B1356906064%252C%2B1356949264%252C%2B814531%252C%2B147860%252C%2B0%252C%2B4%252C%2B10368000%2529%253B%26ccd%3D%2521YgWgMgjD2zEQ-pOPAhiUgwkgBA..%26vpid%3D45%26creative_click%3Dhttp%253A%252F%252Ffinancereports247.com%252F2%252F%26referrer%3Dhttp%253A%252F%252Fus.mc318.mail.yahoo.com%252Fmc%252Fwelcome%253F.gx%253D1%2526.tm%253D1356906062%2526.rand%253Ddtgf4k0b3mjua%26dlo%3D1&dlo=1
how do I eliminate this from firefox, and my computer in general? why does it keep popping up??
do I reinstall firefox? what to do???
All Replies (1)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked