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Once we download it brings up a box that says "Run as" and has User name: Administrator and a box for Password. We can't get past this point. What do we do?

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  • Last reply by cor-el

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we tried to dowload Firefox and it tried to run..it then brought up the box that states Run as at the top. It says: You may not have the necessary permissions to use all the features of this program you are about to run. You may run this program as a different user ot continue to run the program as the current user. Current user(Owner-PC\Owner) Run the program as the following user: User name: Administrator Password: ok cancel

we tried to dowload Firefox and it tried to run..it then brought up the box that states Run as at the top. It says: You may not have the necessary permissions to use all the features of this program you are about to run. You may run this program as a different user ot continue to run the program as the current user. Current user(Owner-PC\Owner) Run the program as the following user: User name: Administrator Password: ok cancel

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Make sure that you do not run the Firefox directly via the download dialog in IE, but save the file to the desktop and start the installation with a double-click.

You may need to use "Run as Administrator" via the right-click context menu if you do not get a UAC alert.