Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot perform any search on firefox. it always redirects me to another screen.

  • 2 majibu
  • 49 wana tatizo hili
  • 11 views
  • Last reply by iladoshi

more options

I have blocked the cookies and also changed proxy settings. I have also cleared history and enabled pop-up blocker. I dont know what to do.

I have blocked the cookies and also changed proxy settings. I have also cleared history and enabled pop-up blocker. I dont know what to do.

Modified by iladoshi

Chosen solution

Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

Read this answer in context 👍 1

All Replies (2)

more options

Suluhisho teule

Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

more options

Thank you. I did download malware bytes upon suggestion by volunteer at live chat for firefox help. It worked. https://support.mozilla.com/en-US/questions/new?product=desktop&category=d6&search=owen1011:%20Live+Chat+followup