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  • 4 majibu
  • 0 wana tatizo hili
  • 12 views
  • Last reply by Matt

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Hello, When I add an account of the email [email protected], same configurations and all, still the Thunderbird prompt that "Cannot find settings of this email". I tried it in Outlook and its working. What is the possible issue with this?

Hello, When I add an account of the email [email protected], same configurations and all, still the Thunderbird prompt that "Cannot find settings of this email". I tried it in Outlook and its working. What is the possible issue with this?
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All Replies (4)

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Generally the issue is antivirus programs that are helping you. Personally I can not make the auto configuration wizard work with the Nortons product, other offer rather patchy results. Nortons can be relied on to make sure no settings are ever detected.

You might try pressing the advanced config button and manually entering the settings for your account.

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I already disable the anti-virus but still not working. what to put in advance config?

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Hello, any response? Thank you

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Jan Paulo Pilongco said

I already disable the anti-virus but still not working. what to put in advance config?

The settings for your account. Thunderbird can't detect them, so you can actually add them