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Firefox 90.1.3 and earlier causes Google now launcher to crash...

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  • Last reply by Paul

freemansteve
freemansteve
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Per subject, the launcher regularly crashes when starting (various versions of) FireFox, and the same for other FireFox-based browsers such as Tor. All Chrome-based browsers never affect Google Now, and similarly, no other app I use has ever brought down the launcher.

The phone is a Moto G4 running Android 7.1, which otherwise, runs fine.... I use an SD card (128G) to provide a large 'contiguous' storage space.

I cannot see any reports of this happening to others, but don't understand why it happens all the time to me. I only use 1 or 2 apps at a time, but even running FireFox alone seems to cause the crash - FireFox runs normally, but I see that in the background, the launcher has stopped, which I restart (although it will restart automatically).

Per subject, the launcher regularly crashes when starting (various versions of) FireFox, and the same for other FireFox-based browsers such as Tor. All Chrome-based browsers never affect Google Now, and similarly, no other app I use has ever brought down the launcher. The phone is a Moto G4 running Android 7.1, which otherwise, runs fine.... I use an SD card (128G) to provide a large 'contiguous' storage space. I cannot see any reports of this happening to others, but don't understand why it happens all the time to me. I only use 1 or 2 apps at a time, but even running FireFox alone seems to cause the crash - FireFox runs normally, but I see that in the background, the launcher has stopped, which I restart (although it will restart automatically).

All Replies (3)

Paul
Paul
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Hi

Yes, I think it may be something on your device, I am not seeing reports of anything similar.

For starters, open the Android Settings app, select applications and clear the cache (not data) from Firefox and the launcher app. Feel free to do the same for other apps on your device and then restart your device.

Does this help?

freemansteve
freemansteve Mwenye swali
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I cleaned the cache and stored data (for both FF & Tor), and so far, so good..., so,thanks!

I have regularly used the Avast Cleaner (as well as continually running the AV part of Avast), which I thought was supposed to clean out the caches of apps, but clearly it's not so good at that. I will try CClean or File Go, to see if that does the job any better.

I will try to note, as I use FF, which actions, or sites seems, to be implicated.

I was a bit surprised that something cached could bring down the google launcher, and if a separate app unconnected with FF is implicated (which would seem weird, as I thought there was level of non-association between apps !).

Anyway - thanks!

Modified by freemansteve

Paul
Paul
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No problem, glad we could help.

Although you have a SD card, many apps will just run on the device storage and (as with my phone which is about the same spec) older devices may struggle a bit.

Personally, I would hold fire on any cleaning apps, remove any unused apps and turn off/ remove any unwanted pre-installed Google apps. I know this is a brave step, but assuming you install apps from the Google Play store and generally practice safe browsing, you could probably do without the Avast app (I have not used similar for many years now) - Android is a much more secure platform than (for example) Windows in this regard.

I hope that this all helps.