Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox Browser

  • 1 jibu
  • 1 ana tatizo hili
  • 9 views
  • Last reply by FredMcD

decastro.jnp
decastro.jnp
more options

When asked to REFRESH Firefox and I did, the definition of refresh did not mean remove all my bookmarks. Evidently it did to Firefox people. NOW my accumulated bookmarks over the past 5 years or so are ALL GONE. Is there a way to get them back? You do not believe how mad I am right now.

When asked to REFRESH Firefox and I did, the definition of refresh did not mean remove all my bookmarks. Evidently it did to Firefox people. NOW my accumulated bookmarks over the past 5 years or so are ALL GONE. Is there a way to get them back? You do not believe how mad I am right now.

All Replies (1)

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible