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Windows 10 crash, can't find Thunderbird folder in windows.old roaming folder, only in local folder. Tried to copy over, but doesn't recover previous profiles.

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  • Last reply by christ1

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I've followed instructions for similar issues, but there's no Thunderbird folder in the windows.old/<user>/appdata/roaming, only in the windows.old/<user>/appdata/local folder. I've copied that across C:/<user>/appdata/roaming, but it doesn't pull in the old data, nor if I copy the folder to the local folder. Any assistance gratefully received,

I've followed instructions for similar issues, but there's no Thunderbird folder in the windows.old/<user>/appdata/roaming, only in the windows.old/<user>/appdata/local folder. I've copied that across C:/<user>/appdata/roaming, but it doesn't pull in the old data, nor if I copy the folder to the local folder. Any assistance gratefully received,

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I've copied that across C:/<user>/appdata/roaming

When 'there's no Thunderbird folder in the windows.old/<user>/appdata/roaming', you copied what across?

</blockquote> but it doesn't pull in the old data </blockquote>

What old data? Please be specific and provide the entire path.

nor if I copy the folder to the local folder.

You copy what folder? To which 'local folder' exactly?

What happens when you start Thunderbird?

Modified by christ1