Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I recover my previous Firefox settings? Somehow everything was reset.

  • 1 jibu
  • 1 ana tatizo hili
  • 2 views
  • Last reply by FredMcD

fredclaiborne
fredclaiborne
more options

The last time I used my laptop I put it to sleep instead of shutting it down. Haven't used it in about a week, and got it earlier and battery was dead. Plugged it up and started. Clicked on Firefox icon to go to homepage and everything was reset, all my bookmarks, etc.. were gone and not normal homepage. How do I retrieve this? I re downloaded my Lastpass and it works, but still don't have all of the many bookmarks I've saved over the years.

The last time I used my laptop I put it to sleep instead of shutting it down. Haven't used it in about a week, and got it earlier and battery was dead. Plugged it up and started. Clicked on Firefox icon to go to homepage and everything was reset, all my bookmarks, etc.. were gone and not normal homepage. How do I retrieve this? I re downloaded my Lastpass and it works, but still don't have all of the many bookmarks I've saved over the years.

All Replies (1)

FredMcD
FredMcD
more options

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there?