Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I installed firefox and it has information from someone else in a different language. I uninstalled and reinstalled with same out come. Fresh install of win7

  • 2 majibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by FredMcD

more options

I installed firefox on a fresh install win7 64bit. When I went tom use it, it has links and other information in a different language. I uninstalled it and reinstalled it and nothing changed.

Yes, I downloaded the correct language Yes, I ran a malware and virus scan Yes, I am the only one that uses this computer

I installed firefox on a fresh install win7 64bit. When I went tom use it, it has links and other information in a different language. I uninstalled it and reinstalled it and nothing changed. Yes, I downloaded the correct language Yes, I ran a malware and virus scan Yes, I am the only one that uses this computer

Chosen solution

Mr_Bill said

links and other information in a different language

Where do these links go to?

Read this answer in context 👍 0

All Replies (2)

more options

Is this about the language in the user interface or do you see this on web pages?

Can you attach a screenshot?

  • use a compressed image type like PNG or JPG to save the screenshot
  • make sure you do not exceed the maximum size of 1 MB

You can find the full version of the current Firefox release (51.0) in all languages and all operating systems here:


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Suluhisho teule

Mr_Bill said

links and other information in a different language

Where do these links go to?