Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

import/export menu has import options greyed out

  • 1 jibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by Zenos

Archone
Archone
more options

I am trying to migrate emails from windows live mail to Thunderbird. I have installed 45.2.0 of Thunderbird, and the latest add-on for import/export. Under tools i can click on the main import/export fly-out, but all the import options are greyed out. Can anyone suggest how to get these options enabled.

Much thanks.

I am trying to migrate emails from windows live mail to Thunderbird. I have installed 45.2.0 of Thunderbird, and the latest add-on for import/export. Under tools i can click on the main import/export fly-out, but all the import options are greyed out. Can anyone suggest how to get these options enabled. Much thanks.

Chosen solution

I think you may need to select a suitable folder to import into before you are allowed to start the import process. Local Folders is the usual safe bet here.

Read this answer in context 👍 1

All Replies (1)

Zenos
Zenos
more options

Suluhisho teule

I think you may need to select a suitable folder to import into before you are allowed to start the import process. Local Folders is the usual safe bet here.