Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Delete does not delete

more options

What I delete an email message on my phone, it disappears in my app. But when I check on my computer and in my old email app, the deleted message is still there.

I've checked in multiple email accounts and multiple messages.

Thanks Jim King

What I delete an email message on my phone, it disappears in my app. But when I check on my computer and in my old email app, the deleted message is still there. I've checked in multiple email accounts and multiple messages. Thanks Jim King

Vald lösning

That setting is set but I then found the correct setting. Settings > Account Settings > Fetching mail > When I delete a message It was set to Do not delete from server. I changed it to Delete from server

Läs svaret i sitt sammanhang 👍 1

Alla svar (3)

more options

In Thunderbird, go to Settings > Account Settings and make sure "Synchronize messages" is enabled for all messages.

Hjälpsam?

more options

Vald lösning

That setting is set but I then found the correct setting. Settings > Account Settings > Fetching mail > When I delete a message It was set to Do not delete from server. I changed it to Delete from server

Hjälpsam?

more options

I have the same problem. I set Settings > Account Settings > Fetching mail > When I delete a message > Delete from Server, but the messages do not delete.

In Thunderbird desktop, in Windows 11, I have my setting to send messages to the Trash folder when I delete them; is there any other setting I can look at?

Thank you, Mike.

Hjälpsam?

Ställ en fråga

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.