Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

my icloud account

  • 2 svar
  • 1 har detta problem
  • 12 visningar
  • Senaste svar av Matt

tim167
tim167
more options

bold text Your Case ID: 101551886546 My icloud accout [email protected] has stopped working. It does not recognise the password. I have spoken to Apple but they say the problem is with Thunderbird as the login and password work fine on iCloud

'''bold text''' Your Case ID: 101551886546 My icloud accout [email protected] has stopped working. It does not recognise the password. I have spoken to Apple but they say the problem is with Thunderbird as the login and password work fine on iCloud
Bifogade skärmdumpar

Alla svar (2)

tim167
tim167 Frågans ägare
more options

I've just discovered that Apple now need a app-specific password for Thunderbird or similar third party programmes. See https://support.apple.com/en-us/HT204397

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Good how you contacted Apple support and they forgot to tell the the relevant part. Another corporate that is just not delivering support.