Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Thunderbird - Add On difficulty

  • 1 svar
  • 1 har detta problem
  • 18 visningar
  • Senaste svar av Stans

more options

I have installed Thunderbird and it receives and sends e-mails as expected. I wish to use the Add On Mail Merge but when I try to download Mail Merge McAfee finds a virus. Details in attachment.

Question - How can I get a virus free Mail Merge Add On?

I have installed Thunderbird and it receives and sends e-mails as expected. I wish to use the Add On Mail Merge but when I try to download Mail Merge McAfee finds a virus. Details in attachment. Question - How can I get a virus free Mail Merge Add On?
Bifogade skärmdumpar

Vald lösning

If you are downloading it from the official Mozilla add-on repository, then this is a false positive or overzealous antivirus protection and the file is not truly infected with a virus. As you can see, the threat name says "Suspect". Some detection rule in your AV program is responsible for this. A quick search here https://community.mcafee.com/ suggests it's a "TIEM" rule in effect. You're better off asking there how to change the responsible rule or add an exclusion for the suspected file.

Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

more options

Vald lösning

If you are downloading it from the official Mozilla add-on repository, then this is a false positive or overzealous antivirus protection and the file is not truly infected with a virus. As you can see, the threat name says "Suspect". Some detection rule in your AV program is responsible for this. A quick search here https://community.mcafee.com/ suggests it's a "TIEM" rule in effect. You're better off asking there how to change the responsible rule or add an exclusion for the suspected file.