Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

New Firefox profile can not connect to internet while the default is OK

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av riotar

more options

I am running Firefox 67.0.4 (incremental updates) on Windows 10 Home version 1809 with Bitdefender free edition. When I create new profile in Firefox and open it in new window from about:profiles or when I open the new profile as solely instance with the profile manager, the browser can not connect to internet. No other browsers can open any web page afterwards. When I restart PC and start Firefox with my current default profile, all works without problem. I checked firewall settings in Windows, there are no changes after creating new profile and all browsers are allowed. I tried to use No proxy settings in Firefox, with no change in behavior. I tried to disable Bitdefender and then create new profile with the same result. When I start the new FF profile, no internet connection gets to any browser. Ping in command line has normal results though. I don't know where else to look.

I am running Firefox 67.0.4 (incremental updates) on Windows 10 Home version 1809 with Bitdefender free edition. When I create new profile in Firefox and open it in new window from about:profiles or when I open the new profile as solely instance with the profile manager, the browser can not connect to internet. No other browsers can open any web page afterwards. When I restart PC and start Firefox with my current default profile, all works without problem. I checked firewall settings in Windows, there are no changes after creating new profile and all browsers are allowed. I tried to use No proxy settings in Firefox, with no change in behavior. I tried to disable Bitdefender and then create new profile with the same result. When I start the new FF profile, no internet connection gets to any browser. Ping in command line has normal results though. I don't know where else to look.

Vald lösning

Alright, after another session of tries I completely uninstalled Bitdefender and it solved the problem. Now I can use more profiles for Firefox.

Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

more options

Vald lösning

Alright, after another session of tries I completely uninstalled Bitdefender and it solved the problem. Now I can use more profiles for Firefox.