Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox 66 on Android 9 (Samsung Galaxy 10e) won't scroll

  • 5 svar
  • 5 har detta problem
  • 3 visningar
  • Senaste svar av lidiarto

more options

I've just installed Firefox for Android (v.66.0.5) from Google Play Store onto my Samsung Galaxy S10e (running Android 9). Installed OK and browser works fine, but results will not scroll vertically or horizontally. No similar problem with other apps. Is there a bug or am I missing something ?

I've just installed Firefox for Android (v.66.0.5) from Google Play Store onto my Samsung Galaxy S10e (running Android 9). Installed OK and browser works fine, but results will not scroll vertically or horizontally. No similar problem with other apps. Is there a bug or am I missing something ?

Vald lösning

Hi

I am sorry for the delay in responding, but glad to hear this issue has been resolved.

Läs svaret i sitt sammanhang 👍 0

Alla svar (5)

more options

Hi

That sounds a bit off and I would like to look into this further. Do you have an example URL whee this happens that I could test here?

more options

It happens with all URLs. Enter a search of your choice in the Firefox Home page; the results cannot be 'clicked' on to select and will not scroll in either direction. Just discovered I can 'open a link in a new tab', but the new tab has the same problems of not being able to click or scroll.

Ändrad av deggsie

more options

The problem is now resolved - whether as a result of the recent upgrade to Firefox v.67 or otherwise is not certain, but I can select and scroll results normally - whoopee !

more options

Vald lösning

Hi

I am sorry for the delay in responding, but glad to hear this issue has been resolved.

more options