Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

So, suddenly Mozilla has a lime green border all around the window. How do I turn it off?

more options

The green border appeared yesterday, and I've turned Firefox off and back on a number of time since then. The green border is still there.

The green border appeared yesterday, and I've turned Firefox off and back on a number of time since then. The green border is still there.

Alla svar (2)

more options

Hi   !

Your system details show that you have three versions of Shockwave Flash installed. Having more than one version of a program may cause issues. You must remove the older programs,   and then get the current full installer.

Flash: Grab the uninstaller from here:

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then reinstall the latest version.

Flash Player Version: 25.0.0.171

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

https://get.adobe.com/flashplayer/

Note: Optional offer: McAfee Security




Let's try Firefox in Safe Mode : If Firefox is not running : Hold down the Shift key when starting Firefox. If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

more options

Do you use any security software that might "sandbox" Firefox or other browsers? A sandbox is a separate program that isolates whatever is running inside it from the rest of your system to help reduce the potential for damaging attacks from web content. A colored border is one way a sandboxing program might indicate that Firefox is protected (or Windows is protected from Firefox, depending on how you look at it).