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You guys, on my laptop with Windows 10, did some kind of update, but it wiped out all my pictures, my downloads, address's , shortcuts, etc. WTF. How can I get

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  • Senaste svar av FredMcD

JeanDougherty
JeanDougherty
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Since I switched to Windows 10, my computer doesn't work right. Then this morning, I turned on my laptop, and all of a sudden, Firefox, I guess, updated or something, and it was like a new account. It lost all my information, my downloads, favorites, address's, pictures , etc. How do I get every thing back. I haven't backed up anything recently. Why did you ,Firefox, do that?

Since I switched to Windows 10, my computer doesn't work right. Then this morning, I turned on my laptop, and all of a sudden, Firefox, I guess, updated or something, and it was like a new account. It lost all my information, my downloads, favorites, address's, pictures , etc. How do I get every thing back. I haven't backed up anything recently. Why did you ,Firefox, do that?

Alla svar (2)

Michal Stanke
Michal Stanke
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Hi JeanDougherty.

Have you lost all data from your computer and folders, or just data stored in Firefox internet browser?

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles