Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Ghostery add-on + FF 31 and newer = Blank options window

Sindelic
Sindelic
more options

As per these threads: https://support.mozilla.org/en-US/questions/1018583?esab=a&as=aaq#question-reply https://support.mozilla.org/en-US/questions/1018244?esab=a&as=aaq https://support.mozilla.org/en-US/questions/1004248?esab=a&as=aaq

There is a conflict with the Ghostery add-on and Firefox 31 or subsequent versions that causes the options window to appear totally blank, along with the Clear Recent History window.

Screenshots: http://i62.tinypic.com/2iiy4jp.jpg http://i60.tinypic.com/xo1cp2.jpg

Other windows, like add-on preferences windows, the print window and the bookmarks window all display normally.

Is there any way to remedy this? Right now the workaround is to keep Ghostery enabled, disable it when you need to change certain options or clear your browser's cache/history and then re-enable it.

As Ghostery is an invaluable add-on, I would rather keep it enabled 24/7.

As per these threads: https://support.mozilla.org/en-US/questions/1018583?esab=a&as=aaq#question-reply https://support.mozilla.org/en-US/questions/1018244?esab=a&as=aaq https://support.mozilla.org/en-US/questions/1004248?esab=a&as=aaq There is a conflict with the Ghostery add-on and Firefox 31 or subsequent versions that causes the options window to appear totally blank, along with the Clear Recent History window. Screenshots: http://i62.tinypic.com/2iiy4jp.jpg http://i60.tinypic.com/xo1cp2.jpg Other windows, like add-on preferences windows, the print window and the bookmarks window all display normally. Is there any way to remedy this? Right now the workaround is to keep Ghostery enabled, disable it when you need to change certain options or clear your browser's cache/history and then re-enable it. As Ghostery is an invaluable add-on, I would rather keep it enabled 24/7.

Alla svar (4)

philipp
philipp
  • Moderator
more options

hello, please also see this ghostery support thread: https://getsatisfaction.com/ghostery/topics/problem-with-firefox-32-firefox-option-is-not-displayed-when-ghostery-is-active-in-firefox-32 apparently the issue is still under investigation...

Sindelic
Sindelic Frågans ägare
more options

So Ghostery's developers point the finger at Firefox and Mozilla points the finger at Ghostery.

"This is almost certainly a Firefox issue, and not a Ghostery problem. If that's the case, any fix has to come from Mozilla, and not from us. When something goes wrong with a new Firefox release, end users have only a brief opportunity to prove it's at fault. If you miss that deadline, you won't get another chance until the next cycle, and you'll lose a month and a half."

Well that's great.

Get your act together guys; this cannot be that difficult to fix.

the-edmeister
the-edmeister
  • Moderator
more options

Sorry, I don't see a Bug report filed for this Ghostery / Firefox issue. Bugzilla search for Ghostery

The Mozilla developers won't be aware that there is a problem until it is reported via Bugzilla.

mrbunnylamakins
mrbunnylamakins
more options

Works fine in tab if you put in URL

about:preferences