Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga cor-el

shaheen97
shaheen97
more options

There is no crash reports present in about:crash (for the frequent crashes I am experiencing)

Firefox, Windows, Antivirus(windows in built) etc are updated

Its happening at different websites. And for the same site, sometimes its working fine. Sometimes if I open gmail, sometimes when I log into my bank website etc. No site in particular, but indeed while loading any link/site. Not when idle.

It will go to a 'No responding state'. And then close program and a restart. Then at the same site, it will stuck.

There is no crash reports present in about:crash (for the frequent crashes I am experiencing) Firefox, Windows, Antivirus(windows in built) etc are updated Its happening at different websites. And for the same site, sometimes its working fine. Sometimes if I open gmail, sometimes when I log into my bank website etc. No site in particular, but indeed while loading any link/site. Not when idle. It will go to a 'No responding state'. And then close program and a restart. Then at the same site, it will stuck.

Krejt Përgjigjet (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.