Morningstar x-ray circle graph does not always show up. Can you fix this?
When logging into Morningstar Canadaand connecting to my portfolio the x-ray tab should include a circle graph. This does not always appear. It appears mostly when using Explorer which is the basic platform design used by Morningstar Canada. but I love FIREFOX!. Can you get this graph to show up consistently? When clicking on a pictogram in the empty space this message appears: Server Error in '/WebGraphs' Application. Compilation Error Description: An error occurred during the compilation of a resource required to service this request. Please review the following specific error details and modify your source code appropriately.
Compiler Error Message: CS0433: The type 'WebGraphs.DrawPie' exists in both 'c:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\webgraphs\1a92e5cb\42e638ec\assembly\dl3\a6fcaf83\56e3a057_38f9cd01\WebGraphs.DLL' and 'c:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\webgraphs\1a92e5cb\42e638ec\assembly\dl3\87f6d351\001ab693_28b8cd01\App_Code.DLL'
Source Error:
Line 42: try{
Line 43: g = Graphics.FromImage(newBitmap);
Line 44: DrawPie d = new DrawPie(v_type);
Line 45: d.DrawPiePng( g, v_values, v_colors, v_Width, v_Height);
Line 46: }
Source File: d:\wwwroot\WebGraphs\WebPie.aspx Line: 44
Show Detailed Compiler Output:
Show Complete Compilation Source:
Version Information: Microsoft .NET Framework Version:2.0.50727.5472; ASP.NET Version:2.0.50727.5456
Krejt Përgjigjet (2)
Hello YOCKOMO,
Thanks for contacting Mozilla Support. I'm sorry that you're having troubles with Morningstar. From your description of the problem it sounds like their servers maybe having issues delivering the data you're requesting.
Have you tried reaching out to their support in order to diagnose the problem? Their contact information is below.
http://www.morningstar.com/Help/Contacts.html
Please let us know if they are able to assist you with this issue.
Cheers, Patrick
Hello Patrick, Thank you for your help. I, at first, did ask Morningstar and they suggested an address and was told not to use the favourites or bookmarks and to have logged out first and log in again. This did not help. As stated, sometimes I do get the graph, more times I do not.As this is an intermittent problem I am at a loss. the same with I.E. Can you help further? the Message I get is:
Server Error in '/WebGraphs' Application. Compilation Error Description: An error occurred during the compilation of a resource required to service this request. Please review the following specific error details and modify your source code appropriately.
Compiler Error Message: CS0433: The type 'WebGraphs.DrawPie' exists in both 'c:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\webgraphs\1a92e5cb\42e638ec\assembly\dl3\a6fcaf83\56e3a057_38f9cd01\WebGraphs.DLL' and 'c:\Windows\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\webgraphs\1a92e5cb\42e638ec\assembly\dl3\87f6d351\001ab693_28b8cd01\App_Code.DLL'
Source Error:
Line 42: try{
Line 43: g = Graphics.FromImage(newBitmap);
Line 44: DrawPie d = new DrawPie(v_type);
Line 45: d.DrawPiePng( g, v_values, v_colors, v_Width, v_Height);
Line 46: }
Source File: d:\wwwroot\WebGraphs\WebPie.aspx Line: 44
Show Detailed Compiler Output:
Show Complete Compilation Source:
Version Information: Microsoft .NET Framework Version:2.0.50727.5472; ASP.NET Version:2.0.50727.5456
I am using XP
Thanx