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Issue with thunderbird for android on my Asus Zenfone

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joel.petitet
joel.petitet
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bold text Hello everybody And sorry for my bad english ... I have an issue with the thunderbird app on my phone ( Asus zenfone 4 , OK it's pretty old ... ) :

When I delete an email , it doesn't go in the trash but is permanently deleted on my phone AND on the server I have said that to the team who is developing the app but i've got the following reply

" This seems like a support issue, and sadly we aren't able to troubleshoot these in our replies. Please reach out for community help at https://support.mozilla.org/products/thunderbird-android and we hope, once your issue is fixed, you might consider updating your review! "

So , I'm hoping for some help here ... thanks for reading

'''bold text''' Hello everybody And sorry for my bad english ... I have an issue with the thunderbird app on my phone ( Asus zenfone 4 , OK it's pretty old ... ) : When I delete an email , it doesn't go in the trash but is permanently deleted on my phone AND on the server I have said that to the team who is developing the app but i've got the following reply " This seems like a support issue, and sadly we aren't able to troubleshoot these in our replies. Please reach out for community help at https://support.mozilla.org/products/thunderbird-android and we hope, once your issue is fixed, you might consider updating your review! " So , I'm hoping for some help here ... thanks for reading

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