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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes with Gmail

  • 3 përgjigje
  • 6 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga Felix Nagel

kal9988
kal9988
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Firefox frequently crashes with Gmail. The two actions that cause this are clicking on the "trimmed content" to expand previous messages, and also when clicking reply. Can someone please help me? I'm on Windows 8.1.

Firefox frequently crashes with Gmail. The two actions that cause this are clicking on the "trimmed content" to expand previous messages, and also when clicking reply. Can someone please help me? I'm on Windows 8.1.

Krejt Përgjigjet (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

If the "bp-" prefix is missing then click its line on the about:crashes page to submit the crash report and the crash report will get a "bp-" prefix (do not add it yourself).

kal9988
kal9988 I zoti i pyetjes
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There are no crash reports. Basically what happens is that the screen freezes up and I have to manually close the program when the gmail issues occur.

Felix Nagel
Felix Nagel
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Same issue here: https://support.mozilla.org/de/questions/1041282