Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I downloaded Firefox 4.0, but there isn't an "install" button to click on and I continue to get the download prompt each time I sign on my computer.

  • 3 ответа
  • 2 имеют эту проблему
  • 1 просмотр
  • Последний ответ от the-edmeister

more options

After clicking the download button, the download box comes up and asks if I want to save or cancel. I click on save and nothing happens that I can tell. I do not get anything that says to click on for installing the upgrade to 4.0. This happens every time I try to upgrade. What can I do to upgrade to 4.0?

After clicking the download button, the download box comes up and asks if I want to save or cancel. I click on save and nothing happens that I can tell. I do not get anything that says to click on for installing the upgrade to 4.0. This happens every time I try to upgrade. What can I do to upgrade to 4.0?

Выбранное решение

After saving the file which is likely called "Firefox Setup 4.0.1.exe" you need to run it to install Firefox 4.

If you do not clear the downloads from the download manager, you can run the installer from the downloads manager. Open the download manager, then right-click on the Firefox setup file and select Open. As soon as you start running the setup file, close Firefox. You need to do this so that the setup file can replace the files in the Firefox installation directory.

Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

more options

Выбранное решение

After saving the file which is likely called "Firefox Setup 4.0.1.exe" you need to run it to install Firefox 4.

If you do not clear the downloads from the download manager, you can run the installer from the downloads manager. Open the download manager, then right-click on the Firefox setup file and select Open. As soon as you start running the setup file, close Firefox. You need to do this so that the setup file can replace the files in the Firefox installation directory.

more options

TonyE - thanks for your help. That took care of my problem. mrclean

more options

Please click the Helpful button next to the answer that solved your Firefox support issue, when you are logged in, so this thread gets marked as Solved to help other users who may have this same problem.