Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Thunderbird 78.2.1 not connecting to server

  • 4 ответа
  • 6 имеют эту проблему
  • 19 просмотров
  • Последний ответ от marcyr

more options

Thank you for building Firefox and Thunderbird. My computer crashed two weeks ago and when I received my new computer I immediately tried to install Thunderbird. But I keep getting an error message "Unable to log into server. Probably wrong configuration, username, or password." I have double checked everything and I believe it is correct. My incoming settings are:

POP3 inbound.att.net 995 SSL/TLS Normal Password [email protected]

My outgoing settings are:

SMTP outbound.att.net 465 SSL/TLS Normal Password [email protected]

I have tried to uninstall and reinstall several times, but with no help.

I am able to access my email at att.net, but I really need Thunderbird so I can save important messages that I receive.

Thank you for any help you can give me.

Michael Spence

Thank you for building Firefox and Thunderbird. My computer crashed two weeks ago and when I received my new computer I immediately tried to install Thunderbird. But I keep getting an error message "Unable to log into server. Probably wrong configuration, username, or password." I have double checked everything and I believe it is correct. My incoming settings are: POP3 inbound.att.net 995 SSL/TLS Normal Password [email protected] My outgoing settings are: SMTP outbound.att.net 465 SSL/TLS Normal Password [email protected] I have tried to uninstall and reinstall several times, but with no help. I am able to access my email at att.net, but I really need Thunderbird so I can save important messages that I receive. Thank you for any help you can give me. Michael Spence

Выбранное решение

How can I get a previous version of Thunderbird? Since I updated to the 78.2.1 version I have not been able to get any emails. I have to go online to get emails from Gmail and MS Outlook.

I would like to install an older version that works.

Прочитайте этот ответ в контексте 👍 0

Все ответы (4)

more options

Are you using a secure mail key in place of the account password?

https://support.mozilla.org/en-US/questions/1288812

more options

Выбранное решение

How can I get a previous version of Thunderbird? Since I updated to the 78.2.1 version I have not been able to get any emails. I have to go online to get emails from Gmail and MS Outlook.

I would like to install an older version that works.

more options

We had similar issue. Resolved by lowering the TLS Security Version to 1 using Config Editor

In Thunderbird via "Tools -> Options -> Advanced -> General -> Config Editor". Serch for security.tls.version.min variable. Right click to Modify value. Change the security.tls.version.min value to 1 from default 3.

more options

I'm not seeing any "options" under "tools," so can't try this solution. Thunderbird has updated to 78.7. What could be wrong?