Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Why has the print "preview print" stopped working?

  • 1 ответ
  • 1 имеет эту проблему
  • 6 просмотров
  • Последний ответ от Mike

Mike
Mike
more options

Windows 7 Thunderbird 68.6.0 (64-bit)

When I click on Print Preview under 'File' I get a glimpse of a popup window: 

   Print Preview
   Title: xxxxxxxxxxxxxxxxxxxxxx
   Preparing... Progress

I then get a larger window with the header 

   xxxxxxxxxxxxxxxxxxxxxx - Thunderbird

After a fraction of a second they both disappear.

This seems to be a long standing issue with Thunderbird.

There is absolutely no diagnostic information.

Windows 7 Thunderbird 68.6.0 (64-bit) When I click on Print Preview under 'File' I get a glimpse of a popup window: Print Preview Title: xxxxxxxxxxxxxxxxxxxxxx Preparing... Progress I then get a larger window with the header xxxxxxxxxxxxxxxxxxxxxx - Thunderbird After a fraction of a second they both disappear. This seems to be a long standing issue with Thunderbird. There is absolutely no diagnostic information.

Все ответы (1)

Mike
Mike Задавший вопрос
more options

Right, it may be bad form to reply to your own problem but.....

I went to Tools -> Options -> Advanced -> Config Editor..

Accepted the risk of here be dragons and types print in the search bar.

In here were a number of old printers I haven't used for ages. So......

I deleted the unused printer driver and remnants as per: 

 https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-manually-uninstall-a-printer-driver-in-Windows.html

For some explained reason I can now use print preview.

There may have been a number of other actions I took so not uncertain if this was the 'whole' story.