Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Thunderbird fails to download and open JPEG files & Doc files

  • 6 ответов
  • 4 имеют эту проблему
  • 1 просмотр
  • Последний ответ от rrg956

more options

Using version 31.1.1.. Thunderbird cannot download and open JPEG and Doc files. TB opens pub files, xls, PDF files and some others but not primarily JPEG and Doc files.

I get a message saying "download failed due to unknown error, please try again"

Any help would be appreciated.

Richard G.

Using version 31.1.1.. Thunderbird cannot download and open JPEG and Doc files. TB opens pub files, xls, PDF files and some others but not primarily JPEG and Doc files. I get a message saying "download failed due to unknown error, please try again" Any help would be appreciated. Richard G.

Выбранное решение

you tripped me up with the download part. It was downloading fine obviously. Just not displaying as you wanted :)

Прочитайте этот ответ в контексте 👍 0

Все ответы (6)

more options

have you tried that with anti virus scanning of email turned off? If not, try that.

more options

My e-mail attachment scanning function is turned off, Thanks anyway.

more options

Tools menu (Alt+T) > options > attachments and delete any information stored there for JPEC and doc file.

more options

That did the trick.. Thanks much ;-)

more options

Выбранное решение

you tripped me up with the download part. It was downloading fine obviously. Just not displaying as you wanted :)

more options

actually the files never downloaded. they would start to download then the error message would come up. Thanks much for the help..