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my Mozilla icon is no longer showing on my task bar AND I can not shut down my computer

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I have been unable, after multiple attempts, to 'shut down' my computer - while investigating possible reasons, I noticed that although Mozilla shows up on my screen icons, the symbol does not show up on my task bar. Not sure if one has anything to do with the other - but my Mozilla symbol has always showed up on my task bar, until now.

I have been unable, after multiple attempts, to 'shut down' my computer - while investigating possible reasons, I noticed that although Mozilla shows up on my screen icons, the symbol does not show up on my task bar. Not sure if one has anything to do with the other - but my Mozilla symbol has always showed up on my task bar, until now.

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Hi MarilynJ68,

This may be more of a Windows problem than a Firefox one, but I will make a stab at answering it for you.

I am not at the moment using Windows 7. I imagine though that by default it looks for running apps and prompts a user to close or save etc. before closing down.

Use the task manager by I think right clicking the task bar or (was Ctrl + Alt+ Del) Ctrl + Shift+ Esc That allows you to see running programs and havethe option to stop them.