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If parental controls are enabled -- even if child's use (e.g. Content) is not actually limited -- why do Safari and Firefox lose connection?

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fezd1b
fezd1b
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Error message is "Firefox can't establish a connection to the server at [url]" for accounts that are "managed," that is, for which parental controls are enabled. Firefox works fine for all other accounts whether "standard" or "admin." This also happens in Safari: "can't connect to the server "livepage.apple.com"."

Error message is "Firefox can't establish a connection to the server at [url]" for accounts that are "managed," that is, for which parental controls are enabled. Firefox works fine for all other accounts whether "standard" or "admin." This also happens in Safari: "can't connect to the server "livepage.apple.com"."

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the-edmeister
the-edmeister
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If Safari is affected too, that would be a question for Apple support, wouldn't it?

fezd1b
fezd1b Deținătorul întrebării
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Apple suggests reinstalling OS but I'm hoping I don't have to go that far.

the-edmeister
the-edmeister
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Have you tried an independent Mac Users Group for help or an alternative method of fixing that issue?

AFAIK, their aren't any advanced Mac users around here most days.