Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Changed phones and it didn't sync my collections.

  • 2 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de Undertale4612

more options

I recently upgraded my phone from a galaxy s8+ to a galaxy s21. I had chose to do trade in so i just factory reset my old phone and sent it in but what i forgot to do was sync my collections as I had a lot of those on my old phone. Sadly I only realized that after I sent it in and reset it. I'd like to get those back but I do not know how. Everything else seems to have synced fine but not collections. I checked what all accounts are supposed to be synced and that phones account is one of them, but I am not sure since I know longer have access to that phone if I am actually able to get those collections back. So I was wondering if that would be possible or not. Any help would be greatly appreciated!

I recently upgraded my phone from a galaxy s8+ to a galaxy s21. I had chose to do trade in so i just factory reset my old phone and sent it in but what i forgot to do was sync my collections as I had a lot of those on my old phone. Sadly I only realized that after I sent it in and reset it. I'd like to get those back but I do not know how. Everything else seems to have synced fine but not collections. I checked what all accounts are supposed to be synced and that phones account is one of them, but I am not sure since I know longer have access to that phone if I am actually able to get those collections back. So I was wondering if that would be possible or not. Any help would be greatly appreciated!

Soluție aleasă

No, it's not possible yet.

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

more options

Soluție aleasă

No, it's not possible yet.

more options

TyDraniu said

No, it's not possible yet.

Well that's sucks, I wish I would have know that before I sent in that phone so I could have manually moved stuff. Oh well, thank you for your help anyways.