Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

firefox will not open portfolio detail listing in scotia itrade so have to use microsoft edge

  • 5 răspunsuri
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de kjlaw48

more options

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Soluție aleasă

Hi centeron, the message about the size of a request header field often refers to an excessive amount of accumulated cookies.

After completing work on the site, remove the saved cookies for the site as follows. While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "Clear Cookies and Site Data"
  • (menu bar) Tools > Page Info > Security > "Clear Cookies and Site Data"

In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.

Then try reloading the page, log back in, and try again. Does that help?

Citește acest răspuns în context 👍 1

Toate răspunsurile (5)

more options

Soluție aleasă

Hi centeron, the message about the size of a request header field often refers to an excessive amount of accumulated cookies.

After completing work on the site, remove the saved cookies for the site as follows. While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "Clear Cookies and Site Data"
  • (menu bar) Tools > Page Info > Security > "Clear Cookies and Site Data"

In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.

Then try reloading the page, log back in, and try again. Does that help?

more options

centeron said

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Using the suggested solution solves the problem temporarily. Is this a work-around to a FireFox defect? Or is this a problem with the website I am trying to access? I have yet to see this problem when using Microsoft Edge, so I am guessing it is a FireFox defect. Am I correct? If not, I can contact support for the website and let them know they have a problem.

more options

Hi kjlaw48

This shouldn't happen normally. Possible causes are extensions that deal with cookies or external (cleanup) software that corrupts the cookies, so if you have such software then exclude Firefox.

more options

I have 2 extensions: Grammarly and LastPass. I disabled both of them and I still have the problem. With Microsoft Edge, I only have LastPass extension, but I never have the problem when using Microsoft Edge.

The only software that is run is whatever web programming that is executed by the following website:

Mayo Clinic Online Service.  

The error occurs when I left click on the Log in to Your Patient Account button on this web page.

more options

cor-el said

Hi kjlaw48 This shouldn't happen normally. Possible causes are extensions that deal with cookies or external (cleanup) software that corrupts the cookies, so if you have such software then exclude Firefox.

Hi Cor-el,

I contacted the support for Mayo Clinic Online services and they informed me the problem is in their web programming and they have seen the problem in both FireFox and Safari (with Apple products being the biggest problem platform). They are working on a fix and expect it to be available in about a week.