Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

firefox hangs loading google home page, even after refresh and reinstall

  • 1 răspuns
  • 1 are această problemă
  • 4 vizualizări
  • Ultimul răspuns de hkr3

hkr3
hkr3
more options

This computer is Windows 7 Premium, up to date. Automatic install of Firefox 57 hung after typing 1 character into Google (which is home page). I read some advice here, then updated the graphics drivers (ATI Radeon), searched for and updated all other Windows updates, rebooted. No effect. Shutting off add ons worked so decided to also try reinstalling. Did a reinstall, same thing. Did another reinstall after completely deleting the Mozilla Firefox directory in Program Files, no effect. Then did a refresh, the browser worked for about 5 minutes and started hanging again. Did another refresh and no effect. We have another HP Pavilion Slimline, it has a different brand of hard drive and a different graphics card (it's an NVidea), it works fine there even with add ons (the same add ons on both machine). The only difference in browser settings before this started was this machine had had custom browsing history turned on and didn't save history.

This computer is Windows 7 Premium, up to date. Automatic install of Firefox 57 hung after typing 1 character into Google (which is home page). I read some advice here, then updated the graphics drivers (ATI Radeon), searched for and updated all other Windows updates, rebooted. No effect. Shutting off add ons worked so decided to also try reinstalling. Did a reinstall, same thing. Did another reinstall after completely deleting the Mozilla Firefox directory in Program Files, no effect. Then did a refresh, the browser worked for about 5 minutes and started hanging again. Did another refresh and no effect. We have another HP Pavilion Slimline, it has a different brand of hard drive and a different graphics card (it's an NVidea), it works fine there even with add ons (the same add ons on both machine). The only difference in browser settings before this started was this machine had had custom browsing history turned on and didn't save history.

Toate răspunsurile (1)

hkr3
hkr3 Deținătorul întrebării
more options

Additional information: If I logoff on this machine and logon with another user, so that the browser profile is completely separate, I get the same behavior exactly.