Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

accounts from mail.com not showing emails (new or read) for top level folders only

  • 1 resposta
  • 2 têm este problema
  • 1 visualização
  • Última resposta por georgeppff

JJ
JJ
more options

New account setup with TB using @mail.com accounts: I set up TB for my main @mail.com account. I have several folders that are top-level folders with sub-folders. These top-level folders are where incoming email are to go based on IDs I have created all under the main account.

The problem folders are greyed out and do not show the emails inside. All the sub-folders below each top-level folder show up and contain emails.

In addition, the new email indication (bold and a number in parenthesis) is not working for these top-level folders if it has a new email. If one of the sub folders had a new email, sometimes I get the new email indicator.

I've logged into the @mail.com website and see that I have new emails. In TB, I've tried "get messages" and "get all messages" button and nothing happens for updates. Can I get some help on this one?

New account setup with TB using @mail.com accounts: I set up TB for my main @mail.com account. I have several folders that are top-level folders with sub-folders. These top-level folders are where incoming email are to go based on IDs I have created all under the main account. The problem folders are greyed out and do not show the emails inside. All the sub-folders below each top-level folder show up and contain emails. In addition, the new email indication (bold and a number in parenthesis) is not working for these top-level folders if it has a new email. If one of the sub folders had a new email, sometimes I get the new email indicator. I've logged into the @mail.com website and see that I have new emails. In TB, I've tried "get messages" and "get all messages" button and nothing happens for updates. Can I get some help on this one?

Todas as respostas (1)

georgeppff
georgeppff
more options

Not exactly the same situation. I imported the folder structure from gmail, and 

Thunder bird decided to move any messages in a top-level folder to a subfolder, which it created.

I know, it sounds impossible. In some cases I had a subfolder already, and but in ALL cases I had some messages in the top-level, and it moved them out to the subfolder. Why? This differs from every mail program I've ever seen. Thank you for any information.