Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Error message below appears when sending email. However,Email sends okay on second attempt.

  • 6 respostas
  • 1 tem este problema
  • 10 visualizações
  • Última resposta de christ1

more options

Tried compacting and clearing history, but neither worked.

Sending of message failed. Unable to open the temporary file C:\Users\Terry\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting.

Tried compacting and clearing history, but neither worked. Sending of message failed. Unable to open the temporary file C:\Users\Terry\AppData\Local\Temp\nsmail.tmp. Check your 'Temporary Directory' setting.

Todas as respostas (6)

more options

What is your anti-virus s/w?

more options

My anti-virus is McAfee.

more options

Exclude your Thunderbird profile folder from being scanned by McAfee. More information in this article.

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

more options

No, the article didn't seem to solve the problem.

Of the three suggestions in the article, I was able to : 1. Disable McAfee Anti-Spam Thunderbird Extension 2. Disable email attachment scanning

But unable to find in McAfee: 3. Disable scanning of Thunderbird files and folders

more options

Try this :- http://kb.mozillazine.org/Cannot_send_mail

This may help you . Let us know if this work !

Alterado por user669794 em

more options

You'll need to create an exception in McAfee for your Thunderbird profile folder. To find your profile folder:

AppMenu button - Help - Troubleshooting Information - Profile Directory - Open Directory