Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Unable to switch off password saving

  • 4 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de Anthorin

more options

Firefox prompts to save passwords. IWhen I go into Tools->Options->Security, the box "Remember passwords for site" is ticked but grayed out so I cant change it.

Firefox prompts to save passwords. IWhen I go into Tools->Options->Security, the box "Remember passwords for site" is ticked but grayed out so I cant change it.

Todas as respostas (4)

more options

I didn't see any Norton Related applications or products in your system details but I just want to verify if you are using a Norton product on your PC?

Resetting FF generally fixes most issues (keeps bookmarks & passwords) Try resetting FF as indicated below to see if this fixes the problem. It could have been something got checked, altered etc. at sometime for whatever reason.

Please see the following:

Refresh Firefox - reset add-ons and settings

more options

Thank you for the response. I do indeed use Norton and it seems this seems to be part of the issue. I reset Firefox as suggested but as soon as I enable the extension "Norton Toolbar 2012.5.10.1" the "Remember passwords for site" becomes checked but grayed out. After that it is not possible to uncheck it.

I presume from your comments that this is a known Norton issue? Are you aware of a fix?

more options
more options

Frustrating - no reported fix despite this being an issue for more than a year with Norton. :-(