Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

New version of Firefox won't run

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de cor-el

more options

I updated from an earlier version (using Firefox Setup 2.0.0.14) to the latest version (using Firefox Setup 9.0.1) but then Firefox wouldn't run. (It ran in the background, but no window would open.) I tried several times, including a complete uninstall with deleting all personal data and Firefox-related folders etc. and then a new install. Finally, I decided to reinstall the older version and now Firefox works fine again. Windows Vista.

I updated from an earlier version (using Firefox Setup 2.0.0.14) to the latest version (using Firefox Setup 9.0.1) but then Firefox wouldn't run. (It ran in the background, but no window would open.) I tried several times, including a complete uninstall with deleting all personal data and Firefox-related folders etc. and then a new install. Finally, I decided to reinstall the older version and now Firefox works fine again. Windows Vista.

Todas as respostas (2)

more options

If you cannot get version 9.0.1 to run, you should be at least able to run version 3.6.25. You can get that here:

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: