Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why do I constantly get "Firefox is not responding" way too often when on Facebook?

  • 1 resposta
  • 4 têm este problema
  • 4 visualizações
  • Última resposta de cor-el

more options

I'll be doing something on Facebook playing games and trying to go further down the page and it will take like a minute or two and a message will say at the top Facebook "not responding". This happens a lot and don't know if it is actually Firefox or Facebook that has the problem. But it just happened now when trying to type this message. Do I have a bug, hacker or virus? When I run a scan everything is fine. This is annoying as hell and I never had this problem with an older version of Firefox Mozilla.

I'll be doing something on Facebook playing games and trying to go further down the page and it will take like a minute or two and a message will say at the top Facebook "not responding". This happens a lot and don't know if it is actually Firefox or Facebook that has the problem. But it just happened now when trying to type this message. Do I have a bug, hacker or virus? When I run a scan everything is fine. This is annoying as hell and I never had this problem with an older version of Firefox Mozilla.

Todas as respostas (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).