Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I cannot open my Talk Talk mailbox since updating to Firefox 5.0

more options

I can get onto the web page, but when I try to open my emails nothing happens. I spoke to TalkTalk support about this, and they say there is a problem with Firefox as a browser since recent updates. I updated to 5.0 earlier today and haven't been able to access my mail since then. I can get into my hotmail email okay using Firefox. When I changed browser, I managed to access my TalkTalk email as well. Should I change back to a previous version of Firefox?

I can get onto the web page, but when I try to open my emails nothing happens. I spoke to TalkTalk support about this, and they say there is a problem with Firefox as a browser since recent updates. I updated to 5.0 earlier today and haven't been able to access my mail since then. I can get into my hotmail email okay using Firefox. When I changed browser, I managed to access my TalkTalk email as well. Should I change back to a previous version of Firefox?

Todas as respostas (2)

more options

I to have found this problem, come on Firefox! stop messing about !! we need to trust you...............oh what about Google

Alterado por trevorlonguk em

more options

Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 if you set the browser to lie to TalkTalk mail by saying that you are still using version 3.6.

You can find the instructions for that in a post on the TalkTalk forums: Firefox 4 & TalkTalk webmail - Forums.

Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.

Does it work?